Join Jio as a Customer Associate – Freelancer JP in Phulwaria!
Are you a motivated individual looking to start a career in customer service? Jio, one of India’s leading telecommunications companies, is excited to announce an opening for the position of Jio Customer Associate – Freelancer JP at our Phulwaria location. This is a fantastic opportunity for freshers who have completed their 10th or 10+2 education and are eager to grow in a dynamic environment.
Company Name: Jio
Job Role: Jio Customer Associate – Freelancer JP
Education Required: 10th/10 + 2
Experience Required: Freshers
Job Location: Phulwaria
About Jio
At Jio, we are committed to providing a seamless digital experience to millions of customers across India. Our innovative telecommunications services empower people and businesses, making us a key player in the digital revolution. As a Jio Customer Associate, you will play a crucial role in delivering exceptional service and contributing to the overall growth of the company.
Job Role: Jio Customer Associate – Freelancer JP
In this role, you will be the face of Jio, directly engaging with our customers and helping them navigate our range of services. Your primary responsibility will be to acquire new customers and provide outstanding customer service while promoting Jio’s offerings.
Key Responsibilities
Customer Acquisition:
- Proactively reach out to potential customers and introduce them to Jio’s products and services, helping to expand our customer base.
Recharge Assistance:
- Assist existing customers in completing their Jio recharges, ensuring a smooth and hassle-free experience.
Sales of New Connections:
- Sell new Jio connections to prospective customers by effectively communicating the benefits of our services.
Query Resolution:
- Address customer queries promptly and efficiently, ensuring resolution within agreed timelines.
Customer Experience:
- Strive to provide a delightful customer experience by responding in a friendly and professional manner, using the appropriate tone and language.
Data Capture:
- Accurately capture customer details and data relevant to calls or services, ensuring compliance with internal protocols.
Product Knowledge:
- Stay updated on Jio’s plans, products, and services to provide valuable information to customers and enhance their overall experience.
Required Skills and Qualifications
To be successful in this role, you should possess a combination of basic skills and a willingness to learn. Here’s what we are looking for:
Educational Background:
- Completion of 10th or 10+2 education.
Communication Skills:
- Basic knowledge of reading and writing, with the ability to speak the local language fluently.
Smartphone Proficiency:
- Familiarity with smartphone usage, as you will be using mobile applications to assist customers.
Sales and Customer Handling Skills:
- Demonstrated ability to engage with customers, understand their needs, and effectively promote products and services.
Enthusiasm and Eagerness to Learn:
- A proactive attitude and a willingness to learn about Jio’s offerings and customer service techniques.
Why Work at Jio?
Career Growth:
- Joining Jio means you are stepping into a world of opportunities. We believe in nurturing talent and providing our employees with the tools and training they need to excel.
Dynamic Work Environment:
- Work in a fast-paced environment that encourages innovation and collaboration. You’ll be part of a team that values your contributions and supports your career aspirations.
Customer-Centric Culture:
- At Jio, we prioritize our customers. You’ll have the chance to make a real impact on their experience by delivering top-notch service.
Inclusive Atmosphere:
- We celebrate diversity and foster an inclusive culture where every voice is heard and valued.
Apply Now
If you’re ready to kickstart your career with one of the fastest-growing telecommunications companies in India, apply for the Jio Customer Associate – Freelancer JP position today! We are excited to welcome new talent to our Jio family and look forward to seeing how you can contribute to our mission.
0 Comments