Infosys BPM Recruitment: Freshers Wanted for Process Executive Role in Bengaluru

Launch Your Career with Infosys BPM!

Are you ready to join a global leader in business process management? Infosys BPM, the business process management subsidiary of Infosys, is now hiring fresh graduates for the role of Process Executive in Bengaluru, Karnataka. This is your chance to work in a dynamic, growth-oriented environment where you can build a rewarding career while gaining valuable industry experience.

About Infosys BPM

Infosys BPM is renowned for providing integrated outsourcing and transformation services across industries. With a focus on driving business value for clients, the company offers innovative solutions backed by cutting-edge technology and a commitment to excellence.

Job Overview

• Position: Process Executive

• Location: Bengaluru, Karnataka, India

• Experience: Freshers / 0–1 year

• Qualification: Bachelor’s Degree

• Salary: Competitive and aligned with industry standards

Why Join Infosys BPM?

Infosys BPM offers:

• A dynamic workplace fostering innovation and growth.

• Opportunities to develop key skills in customer service, communication, and data management.

• A collaborative culture where your ideas and contributions are valued.

• Exposure to cutting-edge technologies and industry-best practices.

Skill Set Requirements

To succeed in this role, you’ll need the following skills and attributes:

1. Technical Skills:

   • Basic computer knowledge and familiarity with MS Office tools.
   • Proficiency in data management and analytical capabilities.
   • Awareness of sourcing and procurement principles.

2. Problem-Solving and Adaptability:

   • Ability to identify and resolve customer issues independently and efficiently.
   • Quick thinking and a proactive approach to problem-solving.

3. Communication Skills:

   • Strong verbal and written communication skills for handling customer queries via calls, chat, and emails.
   • Active listening and interpretation abilities to address client concerns effectively.

4. Soft Skills:

   • Multitasking capability for voice support and data entry tasks.
   • Self-motivation and a knack for taking initiative.
   • Team collaboration and adaptability to evolving business needs.

Job Responsibilities

As a Process Executive at Infosys BPM, your primary responsibilities will include:

• Handling customer requests with precision, ensuring all SLAs (Service Level Agreements) such as Turnaround Time (TAT), productivity, and quality metrics are met.

• Rapidly acquiring and applying process knowledge to resolve client concerns.

• Engaging actively in team-building activities to enhance collaboration and rapport.

• Learning and adapting to new technologies to meet dynamic business demands.

• Collaborating with your team to brainstorm and implement process improvements.

Additional Duties:

• Providing efficient and effective customer service via multiple communication channels.

• Managing data entry and analysis tasks while maintaining accuracy and attention to detail.

• Regularly communicating progress and challenges to supervisors to ensure alignment with company goals.

What Makes You the Perfect Fit?

At Infosys BPM, we’re looking for candidates who exhibit:

• A strong sense of ownership and accountability for their tasks.

• A passion for learning and adapting to new challenges.

• The ability to work independently while contributing positively to team dynamics.

Benefits of Joining Infosys BPM

• Career Growth: Infosys BPM offers structured career paths to help you advance within the organization.

• Learning Opportunities: Access to training programs and resources to develop both technical and soft skills.

• Global Exposure: Work with diverse teams and clients across industries and geographies.

• Employee-Friendly Policies: Flexible work hours, inclusive workplace culture, and wellness initiatives.

How to Apply

APPLY NOW

If you are a fresh graduate eager to kickstart your career in the dynamic field of process management, Infosys BPM is the place for you. Submit your application today and embark on an exciting journey with a global leader in business transformation services.

About the Workplace

Bengaluru is a hub of innovation, technology, and vibrant culture. By joining Infosys BPM in Bengaluru, you’ll be at the heart of a thriving tech ecosystem, offering endless opportunities for personal and professional growth.

Infosys BPM Careers, Process Executive Jobs Bengaluru, Freshers Jobs Infosys BPM, Data Management Careers, Sourcing & Procurement Jobs, Customer Service Jobs Infosys, Entry-Level Process Executive Role

---