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Zoho Hiring Freshers: Technical Support Engineer | Multiple Locations | Launch Your Tech Career!

Focused Educators



Are you passionate about technology, problem-solving, and making a real impact through innovation?
Your career breakthrough starts now!
Zoho Corporation, a globally recognized leader in SaaS solutions, is hiring freshers for the role of Technical Support Engineer across Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.

This is an exciting opportunity for graduates who want to kickstart their careers in a dynamic, tech-driven environment.

🌐 About Zoho Corporation

Founded with a vision to build a world-class suite of productivity, collaboration, and business applications, Zoho has consistently been at the forefront of software innovation.
With over 75 million users globally, Zoho’s diverse product ecosystem empowers businesses of every size to manage operations, streamline workflows, and deliver exceptional customer experiences.

Zoho’s work culture encourages creativity, inclusivity, and continuous learning—an ideal place for fresh minds to thrive.

🛠️ Job Role: Technical Support Engineer

  • Designation: Technical Support Engineer

  • Location: Chennai, Salem, Coimbatore, Tirunelveli, Madurai (India)

  • Experience Level: Freshers / Experienced (0–2 years)

  • Employment Type: Full-Time

🎓 Eligibility Criteria

  • Educational Qualification:

    • Any Bachelor’s Degree from a recognized university (BE, BTech, BSc, BCA, BCom, etc.).

    • A strong passion for technology and customer service.

  • Experience:

    • Fresh graduates are welcome.

    • Up to 2 years of experience in technical support or related fields is an advantage.

💼 Required Skills and Expertise

Zoho is looking for individuals who are enthusiastic, technically sound, and customer-focused. Here’s what you’ll need:

  • Technical Skills:

    • Solid programming knowledge in JavaScript, Java, PHP, or Python.

    • Good understanding of SQL databases, APIs, and large-scale deployments.

    • Familiarity with cloud platforms like AWS, Azure, or Google Cloud.

    • Awareness of Software Development Life Cycle (SDLC) and testing methodologies.

    • Experience with Business Intelligence (BI) platforms, ETL processes, and data modeling.

  • Customer-Centric Skills:

    • Strong customer service mindset.

    • Excellent verbal and written communication skills.

    • Ability to empathize with users and resolve their issues effectively.

  • Other Competencies:

    • Quick learner with a keen interest in emerging technologies.

    • Strong analytical and troubleshooting abilities.

    • Proficiency in Microsoft Office Suite.

📋 Key Responsibilities



As a Technical Support Engineer, you’ll serve as the critical link between Zoho’s advanced technology and its millions of users. Your core responsibilities include:

  • Responding promptly to customer queries through phone, email, and live chat.

  • Providing detailed, step-by-step technical assistance to resolve issues.

  • Assisting customers in integrating Zoho’s payment gateway into their applications and websites.

  • Conducting system testing to replicate and troubleshoot customer-reported issues.

  • Escalating unresolved issues to internal technical teams for deeper investigation.

  • Collaborating closely with development and product management teams to share customer insights.

  • Creating internal knowledge bases, FAQs, and training resources for better customer support.

  • Hosting training sessions and product demonstrations to educate customers.

  • Consistently updating management with customer feedback and support trends.

Your work will have a direct impact on customer satisfaction, product innovation, and Zoho’s global success story!


🚀 Why You Should Join Zoho



✅ Global Brand Reputation:

  • Work for a brand trusted by over 75 million users worldwide.

✅ Innovative Environment:

  • Stay ahead with cutting-edge technologies in cloud, SaaS, AI, and business solutions.

✅ Career Growth Opportunities:

  • Multiple career paths including Technical Consulting, Product Development, and Solutions Engineering.

✅ Learning & Development:

  • Access to continuous training programs, workshops, and mentorships.

✅ Inclusive Culture:

  • A supportive environment that values innovation, creativity, and individuality.

✅ Flexible Work Options:

  • Opportunities for hybrid work models and onsite projects.

APPLY NOW

🛠️ How to Prepare for the Zoho Technical Support Engineer Role

Maximize your chances of landing the role by focusing on:

  • Technical Strength:

    • Master scripting languages like Python or JavaScript.

    • Practice SQL queries, database design, and API troubleshooting.

  • Problem-Solving Skills:

    • Solve technical case studies or participate in coding hackathons.

  • Soft Skills:

    • Improve customer communication techniques.

    • Role-play real-world support scenarios with peers.

  • Product Knowledge:

    • Familiarize yourself with Zoho's suite of products to understand their architecture and use cases.

  • Mock Interviews:

    • Prepare for both technical and behavioral interviews to showcase your skills confidently.

🌟 Conclusion

Joining Zoho Corporation as a Technical Support Engineer is more than just a job—it’s the beginning of an inspiring career where you can turn your passion for technology into real-world solutions.
You’ll not only build your technical expertise but also develop critical skills that will shape you into a versatile tech professional.

If you’re ready to innovate, collaborate, and make a global impact, apply now and start your journey with Zoho!


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